Returns & Exchanges

At Stonewise, we want you to be completely satisfied with your home decor and furniture; if your selection isn't the perfect fit, we offer a 30-day return window for most items in their original condition.

1

Initiate Your Request

Log into your account portal or contact our support team with your order number to begin the return authorization process.

2

Prepare Your Item

Carefully repackage your items in their original Stonewise packaging to ensure they remain protected during transit back to our warehouse.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our quality team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing